Payment

We reserve the rights for misprints, price changes, lost or delayed shipments, and out-of-stock items. You can pay with Visa, MasterCard, American Express, Maestro, Apple Pay and Google Pay credit cards.

Buy now, pay later with Klarna

We now also offer the Pay in 3 installments option with Klarna, subject to credit check.

Safety

You can use your credit card safely on our online shop. Our payment system requires 3D Secure, a global security standard verified by Visa and MasterCard.

If your card is identified as not 3D Secure, or if you are experiencing problems because 3D Secure data is not accepted (Verified by Visa / Mastercard Secure etc.), you should contact your bank to check whether there is a problem and to verify that your card is 3D Secure.

Taxes

All prices on unityoriginal.com include the applicable VAT rate for your country. Customers residing outside the EU or Norway may be subject to import duties and taxes that are charged once the product reaches the destination country. These charges are your responsibility. Unity has no control over additional charges related to customs clearance. If you refuse the package for this reason, customs authorities may charge Unity an administrative fee, and this fee will be deducted from the requested refund amount. For more information on taxes/duties that may apply to your online order you can contact your local customs officials or post office. However, we do not guarantee that prices are 100% correct, these are just estimates.

Returns

We offer the possibility to return our products ordered on unityoriginal.com. You have 14 days from the moment of receipt to return the intact products and receive a refund. Please note that we currently do not carry out exchanges unless the goods are faulty or the wrong items have been delivered. If you need another size or style, you will need to place a new order.

The returned item must not have been used and must be in its original packaging with its labels. We reserve the right to deduct depreciation from the returned amount if the product is not in its original condition.

Shipping cost will be refunded when a complete order is returned.

During the holiday season, the return period may be extended. All items must be returned unused.

Shipping

All orders are dispatched within the courier's office hours and will be processed and dispatched the same day if the order is placed by 2pm.

From the moment of its shipment, you can track your package via tracking. The tracking link will be emailed to you as soon as your order ships. Once you receive the package, check the goods. If the packaging and/or contents are damaged, please contact our Customer Service immediately.

The recipient who is unable to collect their package as agreed will be charged the original shipping cost. This cost will be deducted from the refund amount.

Promotion

Our offers are only available for a limited time while supplies last. Unity reserves the right to terminate these offers without notice. If a product is purchased online or in store before the promotion, we are unable to refund the price difference.

If returning an item purchased as part of a multiple purchase or promotional offer, additional items must also be returned. If items are not returned, the value of the items will be deducted from the credit.

LIFT SRL

Via Foria, 25

80137 Naples, Italy
VAT number: 07720550636
Telephone: (+39) 081 512 91 29
Email: info@unityoriginal.com