Payment

We reserve rights for misprints, price changes, lost or delayed shipments, and out of stock items. You can pay with Visa, MasterCard, American Express, Maestro, Apple Pay and Google Pay credit cards.

Buy now, pay later with Klarna

We now also offer the option Pay in 3 installments with Klarna, subject to a credit check.

Safety

You can use your credit card in complete safety on our online shop. Our payment system requires 3D Secure, a worldwide security standard verified by Visa and MasterCard.

If your card is identified as not 3D Secure, or if you experience problems because 3D Secure data is not accepted (Verified by Visa / Mastercard Secure etc.), you should contact your bank to check if there is a problem and to verify that your card is 3D Secure.

Taxes

All prices on unityoriginal.com include the applicable VAT rate for your country. Customers residing outside the EU or Norway may be subject to import duties and taxes which are charged once the product reaches its destination country. These charges are your responsibility. Unity has no control over additional charges related to customs clearance. If you refuse the package for this reason, the customs authorities may charge Unity an administration fee, and this fee will be deducted from the refund amount requested. For more information on taxes/duties that may apply to your online order you can contact your local customs officials or post office. However, we do not guarantee that prices are 100% correct, these are estimates only.

Returns

We offer the possibility to return our products ordered on unityoriginal.com. You have 14 days from the time of receipt to return the intact products and receive a refund. Please note that we do not currently exchange goods unless the goods are faulty or the wrong items have been delivered. If you need another size or style, you will need to place a new order.

The returned item must not have been used and must be placed in its original packaging with its own tags. We reserve the right to deduct depreciation from the amount returned if the product is not in its original condition.

Shipping cost will be refunded when a complete order is returned.

During the holiday season, the return period may be extended. All items must be returned unused.

Shipping

All orders are despatched within the courier's office hours and will be processed and despatched the same day if the order is placed before 2.00pm.

From the moment of its shipment, you can trace your package via tracking. The tracking link will be emailed to you as soon as your order is shipped. Once you receive the package, please check the goods. If the packaging and/or contents are damaged, please contact our Customer Service immediately.

The consignee who is unable to collect their parcel as arranged will be charged the original cost of the shipment. This cost will be deducted from the refund amount.

Promotion

Our offers are only available for a limited time while stocks last. Unity reserves the right to terminate these offers without notice. If a product is purchased online or in-store prior to the promotion, we are unable to refund the price difference.

When returning an item purchased through a multiple purchase or promotional offer, the additional items must also be returned. If the items are not returned, the value of the items will be deducted from the credit.

LIFT SRL

Via Foria, 25

80137 Naples, Italy
VAT number: 07720550636
Telephone: (+39) 081 512 91 29
Email: info@unityoriginal.com