Terms and Conditions

Payment

We reserve the rights for misprints, price changes, lost and delayed shipments and out of stock items. You can pay with Visa, MasterCard, American Express, Maestro, Apple Pay and Google Pay credit cards.

Buy now, pay later with Klarna

We now also offer the Pay in 3 Installments with Klarna option, which is subject to credit verification.

Safety

You can use your credit card safely on our online shop. Our payment system requires 3D Secure, a worldwide security standard verified by Visa and MasterCard.

If your card is identified as non-3D Secure, or if you are having problems because 3D Secure data is not accepted (Verified by Visa / Mastercard Secure etc.), you should contact your bank to check if there is a problem and to verify that your card is 3D Secure.

Taxes

All prices on unityoriginal.com include the applicable VAT rate for your country. Customers residing outside the EU or Norway may be subject to import duties and taxes that are charged once the product reaches the destination country. These charges are your responsibility. Unity has no control over further charges related to customs clearance. If you refuse the package for this reason, customs authorities may charge Unity an administration fee, and this fee will be deducted from the refund amount requested. For more information on the taxes / duties that may be applied to your online order you can contact your local customs officers or post office. However we do not guarantee that the prices are 100% correct, these are only estimates.

Returns

We offer the possibility to return our products ordered on unityoriginal.com. You have 14 days from the time of receipt to return the products intact and receive a refund. Please be advised that we do not currently carry out exchanges, unless the goods are faulty or the wrong items have been delivered. If you need another size or style you will need to place a new order.

The returned item must not have been used and must be placed in its original packaging with its own tags. We reserve the right to deduct depreciation from the return amount if the product is not in its original condition.

The shipping cost will be refunded when a complete order is returned.

During the holiday season, the return period may be extended. All items must be returned unused.

Shipment

All orders are shipped within the courier's office hours, and will be processed and shipped the same day if the order is placed before 2pm.

From the moment of its shipment, you can track your package by tracking. The tracking link will be emailed to you as soon as your order is shipped. Once you have received the package, please check the goods. If the package and / or the contents are damaged, please contact our Customer Service immediately.

The recipient who is unable to collect their package as agreed will be charged the original cost of the shipment. This cost will be deducted from the refund amount.

Promotion

Our offers are only available for a limited time while stocks last. Unity reserves the right to terminate these offers without notice. If a product is purchased online or in-store before going on promotion, we are unable to refund the difference in price.

When returning an item purchased with a multi-purchase or promotional offer, the additional items must also be returned. If the items are not returned, the value of the items will be deducted from the credit.

 

LIFT SRL

Via Foria, 25

80137 Napoli, Italia
N. Partita IVA: 07720550636
Telefono: (+39) 081 512 91 29
E-mail: info@unityoriginal.com